As part of our on-going development of the support site, it was decided that the content of the Add2Exchange Troubleshooter should be consolidated into the Knowledgebase section, to provide a single resource for technical bulletins, faqs and troubleshooting steps.

As part of the integration with the back-end software driving the knowledgebase, we’ve also changed the format of the technical bulletin identifiers from using hyphens to underscores.  This means that if you bookmarked old technical bulletin IDs, you will have to refresh your bookmarks.  Since the technical bulletins have only been up for a short while, we don’t think this will be a major inconvenience to anyone.  We are conscious of the effects of site changes on our customers and do our best to minimize them.

Friday, January 22, 2010 1:20:00 AM