Stop the Add2Exchang eservice.  You are still trying to install it.  Open the A2E Console and see if that works

Try picking the services account for sqlserver a2esqlserver and putting in the password, and restating the sql service

then open the Add2Exchange Console again.

Questions, is this a first time installation?  Did you run the preinstaller first on the exchange box?

Is the Service account part of local administrators of the box you are installing this on (permanently - and added to any AD policy you may have)

It could be UAC was not turned off and a reboot prior to the Add2Exchange installation? 

To check this, if you navigate in the registry to local machine, software, or wow6432node and OpenDoor Software, what is the value of the service account?  If it is not the a2eservice account, and it says system, then that is the issue, change it to the service account name and try to open the A2E Console again.

If it is the service account, check in the file system to see if you already have DB files in the c:\program files (x86)\openDoor software\add2exchange\database from a previous install.  If not,  fill this out please to continue: http://support.diditbetter.com/support-request.aspx

yes it would appear that uac was on and not rebooted prior to the install

please call in to 800-837-8636 and we will assist with Premier Support, or continue with Free Support by filling out a support ticket here: http://support.diditbetter.com/support-request.aspx.

pleasure serving you

have a great weekend.

So for someone new to our products

Consider the Enterprise for larger installs or more effortless relationship creation, management and removal.

With Standard you make one to one relationships for Calendar Contacts and Tasks.  Enterprise you can do the same folder types and make individual

relationships, but you can also do Posts, Notes, Gal Sync and you have the Relationship Group Manager.

It will make a template relationship (to the service account) and then you attach an email enabled dist list with the people you want to sync to

or from  - something like z_GalSync,  and it will make and remove the relationships for you by the inclusion or exclusion in the distribution list.

It is our best technology and is very useful in the one to many, many to one, and full mesh relationships. 

For example, if you wanted to make relationships where everyone got everything no matter where they made it, then it would be a full mesh relationship.

A full mesh relationship is actually three rels, Pub to private, private to pub, and private to private (each with its own relationship settings) and then in RGM, you attach the same dist list to all.

If you had 5 people, you would need to make (5+1) x 5 relationships - or 30 and it would take 30 minutes with singles.  The Enterprise RGM templates you can do in about 4.

It is not much more expensive, an easy upgrade from Standard,

just a thought for someone new to our product line

maybe other Aussies want to be in the know, on the go.

...hey, that was good.

Also, I took it you were an independent IT guy, and we have programs to collaborate