*Bulletin ID* A2E_224
*Last Review* 11/12/2012
*Revision* 1.0
*Previous IDs* None
*Obsoletes* None

How Can I Tell If We Can Get This Version For Free?

 

Question

Is it possible to get the new updated version for free, and if so how can we tell if we are able to acquire it?

Resolution

The best way to find out if you are able to get the version for free is by checking the Add2Exchange Console or by checking the licensing emails we have sent to you.

To check the Add2Exchange Console:

  • Log in as the A2E Service Account
  • Open the Add2Exchange Console
  • Look at the folder line for Software Assurance expiration 

If the date is today or later, the upgrade is free.  If the date is past, you may have renewed and just did not submit a license.  Upgrading will require a new license request: http://support.diditbetter.com/product-activation.aspx

Applies To

  • Add2Exchange Enterprise
  • Add2Exchange Standard

Keywords: Free, Upgrade, Console

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