*Bulletin ID* A2E_221
*Last Review* 11/07/2012
*Revision* 1.0
*Previous IDs* None
*Obsoletes* None

ERROR: 9669 - CRC check found invalid on Add2Exchange Console executable causing licensing issues.

Symptom

The following error message appears in the Add2Exchange Event Viewer log:

Error: 9669 - CRC check found invalid on Add2Exchange Console executable causing licensing issues.

A2ESP synchronization to relationship Joen - Calendar To Public - Company Calendar will not synchronize as this relationship type is not licensed and is outside the available trial period.

Description

For some reason the recent time change has caused our licensing system to malfunction and only on Add2Exchange Standard Edition version 9.4x. Please stay current.

Resolution

Log on as the A2E Service Account, stop the Add2Exchange Service, uninstall and download the latest version from here: http://support.diditbetter.com/kb/A2E_194.aspx

Please Note: Please refer to your licensing email or open the Console and read the folder line to make sure your software maintenance policy is in effect or or a current version upgrade will be necessary. If you are within software assurance, the upgrade is FREE.

 

Effects on synchronization

Complete Stop to Synchronization.

Applies To

  • Add2Exchange Standard

 

Tags: None

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