*Bulletin ID* |
A2E_215 |
*Last Review* |
10/4/2010 |
*Revision* |
1.0 |
*Previous IDs* |
None |
*Obsoletes* |
None |
Exchange 2003 Migration Leaves Legacy Mailboxes
Summary
When migrating mailboxes from Exchange 2003 to 2007/2010, the process may leave the mailboxes as “Legacy Mailboxes”, which do not have full capabilities under 2007/2010. This prevents Add2Exchange permissions from working properly in the new environment.
This can be fixed with an Exchange Management Shell command. The process to convert a single mailbox generally takes less than a minute.
Symptom
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Add2Exchange experiences logon failures to the mailboxes in question
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The mailbox type in Exchange Management Console shows “Legacy Mailbox”
Description
See the following Microsoft KB article for details:
http://support.microsoft.com/kb/931747
Resolution
Apply the solution to a test mailbox before doing a full migration:
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Select a test mailbox which:
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is part of Add2Exchange synchronization
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displays as a Legacy Mailbox in Exchange Management Console
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can afford some downtime (the best is an inactive user or a test account)
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Run the following command and fill in “Old-Mailbox” with the user’s id:
Set-Mailbox -id Old-Mailbox -ApplyMandatoryProperties
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Test that Add2Exchange now has access to the mailbox by running a sync or using the A2E Toolbox logon test.
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Once you have verified the solution, run the following command to update all legacy mailboxes:
Get-Mailbox -filter { RecipientTypeDetails -eq “LegacyMailbox” } | Set-Mailbox -ApplyMandatoryProperties
Applies To
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Exchange 2003
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Add2Exchange Enterprise
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Add2Exchange Standard