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4/24/2012 1:46:50 PM
Total Posts 1

no synch

Hi, I installed the trial version of Add2Outlook on my pc and set it to replicate our Public Outlook 2010 Contacts with me personal Contacts and it worked great. I then purchased a license, and went to my boss' pc and installed the same Add2Contact but that one is not synchronizing. I repeated the same steps as on my pc. When I look at the event log I see this entry. Can you give me an idea where to look? Almost seems like a permission issue, except both he and I are Domain Admins on out network, and we both have Owner privilege to the Public Contacts. I will rephrase that, at first he did not have Owner, just Editor privilege, but I modified that, though it was after installing Add2Outlook. The Add-On option is checked in Outlook, and I am able to create the relationship. It just doesn't synch. Here is the error:

METHOD: RelationshipsProcess
LINE: 128
At 4/24/2012 12:43:39 PM: ERROR
Add2Outlook Process Exception.

SOURCE: Microsoft SQL Server Compact OLE DB Provider
MESSAGE: Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL))
DATA: System.Collections.ListDictionaryInternal
STACKTRACE:    at ADODB.ConnectionClass.Open(String ConnectionString, String UserID, String Password, Int32 Options)
   at l.k() in D:\Development\Add2Outlook - 2007\Add2Outlook AddIn\Add2Outlook.Functions.vb:line 412

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4/30/2012 12:02:00 PM
Total Posts 158


First, the user should not be a domain admin as the normal user reading outlook and going to websites.  It is a severe security breach.

This will prevent syncing other users's mailboxes if desired because the domain admin usually has been denied full access.

You could do it, but still not a great idea.

Next, make sure you specify that user has owner permissions to both the source and destination folder, even if the destination is the own users folder.

Right click, properties, permissions, add user as owner to both.


Next, it looks like SQL did not install.  This happens with User Access Control still on, or the install was not run as an administrator.

Run MSConfig and turn off User Access Control in the Tools and REBOOT.

Then right click the full Add2Outlook full.msi  and run as an administrator.

It should work then. 

A question, I assume you are in Exchange hosted, and cannot use Add2Exchange to replicate, Correct?  If you can use Add2Exchange, it is the best option if you can directly connect to Exchange and are not in hosted mode, or you are not replicating to PST files.