If Add2Exchange was working and now it's not, post here.

7/19/2012 8:17:37 PM
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Event log warning - Possible Memory Leak

Hi there,

I have noticed that this event appears each time a sync cycle is initiated. Is this anything to worry about?

We are running Add2Exchange Enterprise on a SBS2011 Standard server. This is a brand new server that has just been migrated from SBS 2003. Add2Exchange was not migrated and was freshly installed and configured on the new server.

The Add2Exchange version is current as of 2 weeks ago.

Here is a dump of the log file (Please note that instances of the server name and internal domain name have been supplemented with %Server% and %Internaldomain%). Please note that the name of the service account we have used for Add2Exchange is Za2eadmin

Any help you can give to explain or clear this warning is much appreciated.

=============================================================================================================

Log Name:      Application
Source:        Microsoft-Windows-RPC-Events
Date:          20/07/2012 1:28:31 a.m.
Event ID:      11
Task Category: None
Level:         Warning
Keywords:     
User:          %Internaldomain%\za2eadmin
Computer:      %Server%.%Internaldomain.local%
Description:
Possible Memory Leak.  Application ("C:\Program Files (x86)\OpenDoor Software┬«\Add2Exchange\Service\A2ERelMgrPgm.exe" %Server%:12071941:ZA2EADMIN:12:58:16:7) (PID: 32036) has passed a non-NULL pointer to RPC for an [out] parameter marked [allocate(all_nodes)].  [allocate(all_nodes)] parameters are always reallocated; if the original pointer contained the address of valid memory, that memory will be leaked.  The call originated on the interface with UUID ({f5cc5a18-4264-101a-8c59-08002b2f8426}), Method number (5).  User Action: Contact your application vendor for an updated version of the application.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-RPC-Events" Guid="{F4AED7C7-A898-4627-B053-44A7CAA12FCD}" />
    <EventID>11</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2012-07-19T13:28:31.613608700Z" />
    <EventRecordID>37662</EventRecordID>
    <Correlation />
    <Execution ProcessID="32036" ThreadID="46716" />
    <Channel>Application</Channel>
    <Computer>%Server%.%Internaldomain.local%</Computer>
    <Security UserID="S-1-5-21-2611932659-3821166724-1123600170-1194" />
  </System>
  <EventData>
    <Data Name="ApplicationName">"C:\Program Files (x86)\OpenDoor Software┬«\Add2Exchange\Service\A2ERelMgrPgm.exe" %Server%:12071941:ZA2EADMIN:12:58:16:7</Data>
    <Data Name="ProcessId">32036</Data>
    <Data Name="InterfaceId">{F5CC5A18-4264-101A-8C59-08002B2F8426}</Data>
    <Data Name="Method">5</Data>
  </EventData>
</Event>

=============================================================================================================

7/24/2012 9:57:13 AM
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Total Posts 8

Re: Event log warning - Possible Memory Leak

We are looking into this warning and will post a response shortly.  It should not affect performance, but we will make sure.

8/9/2012 4:40:24 PM
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Total Posts 3

Re: Event log warning - Possible Memory Leak

Hi there,

Any word on this issue yet?

Cheers

8/9/2012 5:53:30 PM
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Total Posts 158

Re: Event log warning - Possible Memory Leak

Yes, have a potential fix, will keep you posted

what version are you currently running?  email me direct  Tc@diditbetter.com