Software Solution Evaluation

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Company Name

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DidItBetter Account Rep
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If other, please type here:

Select the Licensed Solution(s) You're Evaluating
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I'm a
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On a scale of 1 to 5, where 1 is Strongly Disagree and 5 is Strongly Agree, please evaluate the following statements.

The installation guide was clear and easy to understand.

The instructions were helpful.

I could run the product easily if had to rely on the documentation provided.

Overall the installation process was smooth.

The product was easy to learn.

The product is easy to use.

The product meets our software needs.

The product is a helpful automation tool for our company.

Overall the functionality of the product meets our needs.

The support team was courteous.

The support team was helpful and clear.

The support team was responsive and prompt.

The support team solved my issue.

The sales representative was courteous and helpful.

The sales representative was knowledgeable about the product.

The sales representative was able to address my questions.

The sales representative followed up with me in a timely manner.

Please describe the problem/issue that this product solved/addressed.
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Describe how the product’s features/functionality are used by your organization. What benefits have you received from using this solution?
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What do you consider to be the main strengths of the product?
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What could this solution do better or what else would you like to see this solution do?
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What was your major reason for selecting this solution?
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What was the major advantage that this solution had over other products you considered?
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How well did DidItBetter Software support their product during the pre- and post implementation?
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What has been the best part of working with DidItBetter Software?
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How many users in your organization?

For Add2Exchange or Add2Outlook users, which folders are you synchronizing?
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For Add2Exchange or Add2Outlook users, what type of sync relationships do you have set up?
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Other Comments
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You may publish my comments above as a testimonial.

You may use us as a reference, case study or success story.

If your name were Jane Parker and you worked at Healthy Options, Inc., how would you like us to attribute your name?

Jane Parker at Healthy Options, Inc.

Jane P. at Healthy Options, Inc.

IT provider for Healthy Options, Inc.

IT provider for health industry company

If I needed additional software or customization services, I would consider DidItBetter.com Software.

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