*Bulletin ID* A2E_196
*Last Review* 05/18/2010
*Revision* 1.0
*Previous IDs* None
*Obsoletes* None

Steps for Synchronizing Non-Default Blackberry Folders

Summary

Blackberry devices synchronize themselves to the default mailbox folders. For synchronizing Add2Exchange items into these folders, most users can use setting filters or using Add2Exchange autopop feature to distinguish their normal items from Add2Exchange copies.

However, sometimes it is desirable to synchronize items into a separate folder entirely. In this case, the Blackberry needs to be configured to synchronize itself with non-default folders. This document provides the directions to do so.

Description

Synchronizing the Blackberry to non-default folders requires connecting to Blackberry’s Desktop Manager after the relationship has been made.

Make sure that you have the proper permissions to the public calendar. If the permissions are not set properly, the synchronization process will not complete.

Steps for BlackBerry Desktop Manager version 4.5 to 5.0:

  1. Connect the BlackBerry smartphone to the computer
  2. Open BlackBerry Desktop Manager
  3. Select Synchronize
  4. Beneath Configure on the top left, click Synchronization
  5. Click Synchronization on the Synchronization configuration menu
  6. Select Calendar
  7. Click Advanced
  8. Click Map Folder
  9. On the left side expand your folder list
  10. Select the calendar you want to synchronize to the BlackBerry smartphone
  11. Click Add to move it to the selected folders

Steps for BlackBerry Desktop Manager version 4.1 to 4.3:

  1. Connect the BlackBerry smartphone to the computer
  2. Open BlackBerry Desktop Manager
  3. Select Synchronize
  4. Click the Configuration tab
  5. Click Configure Sync
  6. Select Calendar > Choose > MS Outlook > Import
  7. Click Browse
  8. Navigate to your folder
  9. Select the folder
  10. Click Add

Applies To

  • Blackberry
  • Add2Exchange Standard
  • Add2Exchange Enterprise

Keywords: Blackberry, Add2Exchange Standard, Add2Exchange Enterprise

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