|*Bulletin ID* ||A2E_180
|*Last Review* ||09/02/2008
|*Previous IDs* ||None
ERROR: MAPI_E_NETWORK_ERROR Network problems on opening Console
An incorrect Active Directory attribute for a user’s home Exchange Server causes Add2Exchange to lose access to the Address Book when logging onto a user’s mailbox. This prevents correct operation and causes the Console to exit either when first opening or when choosing a private mailbox.
When opening the Add2Exchange console or when picking a private mailbox to build a relationship, the following error appears in a dialog box and the console exits:
Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.
[Microsoft Exchange Address Book – ]MAPI_E_NETWORK_ERROR(80040115)
This issue occurs primarily on Small Business Servers and may be related to Swing migrations.
There is a Microsoft knowledgebase article describing the cause of this issue and alternatives for its solution. Employ Method 2 of the article at:
Keywords: MAPI network error, Add2Exchange Console