*Bulletin ID* A2E_180
*Last Review* 09/02/2008
*Revision* 1.0
*Previous IDs* None
*Obsoletes* None

ERROR: MAPI_E_NETWORK_ERROR Network problems on opening Console


An incorrect Active Directory attribute for a user’s home Exchange Server causes Add2Exchange to lose access to the Address Book when logging onto a user’s mailbox. This prevents correct operation and causes the Console to exit either when first opening or when choosing a private mailbox.


When opening the Add2Exchange console or when picking a private mailbox to build a relationship, the following error appears in a dialog box and the console exits:

Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.

[Microsoft Exchange Address Book – ]MAPI_E_NETWORK_ERROR(80040115)[]


This issue occurs primarily on Small Business Servers and may be related to Swing migrations.


There is a Microsoft knowledgebase article describing the cause of this issue and alternatives for its solution. Employ Method 2 of the article at:


Applies To

  • Add2Exchange Console

Keywords: MAPI network error, Add2Exchange Console