| *Bulletin ID* | A2E_180 |
| *Last Review* | 09/02/2008 |
| *Revision* | 1.0 |
| *Previous IDs* | None |
| *Obsoletes* | None |
ERROR: MAPI_E_NETWORK_ERROR Network problems on opening Console
Summary
An incorrect Active Directory attribute for a user’s home Exchange Server causes Add2Exchange to lose access to the Address Book when logging onto a user’s mailbox. This prevents correct operation and causes the Console to exit either when first opening or when choosing a private mailbox.
Symptom
When opening the Add2Exchange console or when picking a private mailbox to build a relationship, the following error appears in a dialog box and the console exits:
Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.
[Microsoft Exchange Address Book – ]MAPI_E_NETWORK_ERROR(80040115)[]
Description
This issue occurs primarily on Small Business Servers and may be related to Swing migrations.
Resolution
There is a Microsoft knowledgebase article describing the cause of this issue and alternatives for its solution. Employ Method 2 of the article at:
http://support.microsoft.com/kb/199964
Applies To
Keywords: MAPI network error, Add2Exchange Console