Questions to ask:
What product? Add2Exchange Standard, Add2Exchange Enterprise Edition, Add2Outlook, any other sync product (blank destination folders?)
What happened before? Is this a First time install of Add2Exchange Standard, or Add2Exchange Enterprise Edition, or Add2Outlook, or any other sync product?
Have we replicated before with any of the products listed above?
What’s happening Next – Exchange Migration
What kind of relationships are we setting up
Where is it being installed? On Exchange Server? What version of Exchange, UAC off?, Outlook off machine
Discuss ideal place to install Add2Exchange - either VM or BES or Exchange, in that order
Where to Install?
You could install Add2Exchange on the Exchange Server, and often people do. If you have another server, or virtual servers, the time to consider them is now. Yes it can be moved, but it is kind of a pain to move it and to be smoothest, you will need some tools to do it better. It is advisable to do a virtual machine or utility server install if possible with a fully patched 2008 Release 2: with no Outlook installed, not on a Terminal Server, or Citrix Server, and the utility server could be an aging Blackberry Server.
It is ideal to be installed on it's own server, with at least 4 gb memory single processor and 40 gigs of hard drive space with UAC (User Access or Account Control) off and rebooted. This way we can manipulate the machine and optimize performance without regard to other constraints. Again, normal installation is easy, you should have the Add2Exchange Service account as part of the local administrators of the machine you are installing it on and all the Exchange server(s) replicating to and from - even if it is Exchange replication. The Preinstaller part of the install makes the user account if necessary and adds the account you specify as part of the local administrators group of the machine you are on automatically and the proper groups and memberships.
Refer to the installation guide for the list of prerequisites.
Download Full Edition into a zLibrary dir/A2ESEtups and make shortcut on desktop to A2ESEtups, and potentially change auto download location for Service account.
Shortcuts to Best Tips for updating and understanding: http://support.diditbetter.com/kb/a2e_219.aspx
Log in to Exchange Server as Domain Admin with Exchange Org admin or Org Admin credentials
If 2007 or 2010 - Run 2007-2010 Preinstaller
If 2003 – Make account manually, memberships, Permissions to Public, Admin to servers
If prompted and UAC on, turn off and Reboot before continuing install
If Add2Exchange Enterprise Edition – make Dist lists – discuss naming – z_GALSYNC or Z_PUBCALSYNC, etc, add members, limit mail
If not on Exchange 2003 Exchange server and is installed on this box, Install Exchange MapiCDO
Then depending, reboot, Log off and back on as New Service Account to replication server
Or Log Off or MSTSC LocalHost - Log on as Service Account
Install Add2Exchange FULL – Install SQL – if 2008 r2 manually Start SQL Service A2ESQLService and then retry
Do License Request
Relationship Therapy - are the destination folders empty, to avoid duplication?
Don’t have to invite anymore if calendars, has public folder contacts been manually copied?
If Enterprise Edition and using RGM, make Dist lists in Exchange, limit the email to
For those with Private to Private relationships: Do Pivot folder optimization if have private to private
Take off per user read and unread
Set Limits on retention and aging to 1,1 no replication by exchange for pivot
Set and Explain Service Utility
Set and Explain Global Options – Recurring Calendars
Make License.TXT in Zlibrary
If not already, Shortcuts to Best Tips for updating and understanding: http://support.diditbetter.com/kb/a2e_219.aspx
Have the Stop/Start conversation –
Turn off auto MS updates,
Stop before MS updates on this box or Exchange, Reboot after
Antivirus Active File Scanning Exclusions - If Antivirus Active File Scanning – Make c:\windows\mmp directory and Move MMP location add all to Exclude List
Questions? Visit http://support.diditbetter.com/support-request.aspx to fill out a ticket for support.