If Add2Exchange was working and now it's not, post here.

6/14/2011 4:52:31 PM
Total Posts 158

Faulting application A2ESP.exe, version, faulting module EMSMDB32.DLL

Error:  you receive an error in the application log similar to the following:

Faulting application A2E Director.exe, version, faulting
module EMSMDB32.DLL, version 11.0.8161.0, fault address 0x000132a8

Most common Cause:  Outlook CDO components are installed.

Solution:  Remove Outlook CDO, unregister incorrect cdo.dll, re-register correct cdo.dll

also, it is always wise to do all the critical MS updates to the Exchange server and replication server and reboot. 

Next, please see the link for possible antivirus in the way:


 If still not working try the next solution(s)

Use this solution only if the Console does not open, else, go to the next solution. 

In certain exchange environments, the Add2Exchange Console will drop from memory near the end of the loading phase and never display.

We have identified this to be an issue with a supporting file for the CDO libraries on the given server.  Microsoft is aware of the issue, and has released a hotfix which includes this fixed supporting file.  However, on some systems, this hotfix does not install correctly and the supporting file is not updated.

Microsoft has provided us with an unsupported emergency replacement for this supporting file, emsmdb32.dll.  This file is available at ftp://ftp.diditbetter.com/emsmdb32.zip.  This file should only be used in the exact circumstance described above, and no license or warrantee is provided by Microsoft for the use of this file.  Neither Microsoft nor DidItBetter.com Software may be held liable for incorrect usage of this file.

To update the supporting file:

  1.  Download the supporting file zip.
  2. Unzip the provided emsmdb32.dll
  3. Locate the original emsmdb32.dll in %systemroot%/system32/
  4. Rename the original emsmdb32.dll in case it is needed to restore
  5. Copy the new emsmdb32.dll to %systemroot%/system32/


Next Option 3:  If neither of these options work, a "startover" and resync is the next step to work.  Do not delete the relationships, License the A2E Toolbox and run a Startover from the paid side.