If Add2Exchange was working and now it's not, post here.

3/21/2011 1:20:05 PM
Total Posts 1

unable to delete relationships

I've had a user leave our company.  I've gone through the calendar and contacts relationships and "deleted" the relationships but they only show up as deleted (without being in the trash) after exiting and allowing the full sync to run.  I can't "force" a deletion as the "Trash" icon does not show up. What am I missing?  I need those relationships to add a new employee.




Matt Wing

5/24/2011 11:37:33 AM
Total Posts 158

Re: unable to delete relationships

Can't delete a relationship

This issue can be caused because the relationship is in alert because you deleted the user's mailbox.  There is no way to fix this so you would right click, select delete and go through the motions to try to remove the destination copies.  In a public to private relationship, or a private to private relationship in this case, cleanup is not possible. Since A2E will not automatically delete an alerted relationship, it will stay in the Trash until you select to Empty the Trash from Global options. 

In a prior release we had issues emptying the trash so please update to the latest version. http://support.diditbetter.com/kb/A2E_194.aspx