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8/23/2012 3:10:43 PM
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Add2Exchange Options for Moving Add2Exchange and/or Mailboxes

Planning an Exchange migration or moving your Add2Exchange installation to a new replacement on-premise server? Below are several Add2Exchange options for moving Add2Exchange and/or mailboxes:

What is moving?

You Need:

Your Support-only
Options:

Your Support and Specialty
Tool Bundle Options:

Add2Exchange

Server Move / ToolBox

4 hour premier remote/phone support for $399

ToolBox license bundled with 4 hour premier support for
$524 + one free license transfer* for those with valid software assurance in place

                 

Clean install on new server with old items from another server  - requires startover

4 hour premier remote/phone support for $399
One free license transfer*

ToolBox bundled with 4 hour premier support  for
$524 + one free license transfer* for those with valid software assurance in place

Clean install on new server with no items replicated from another server

$50 license transfer*
per key reissued.

See explanation below

 

 

 

 

 

Exchange Migration or Moving Mailboxes and/or Public Folders

Recovery & Migration Manager Tool

4 hour premier remote/phone support for $399
One free license transfer*

Recovery & Migration Manager Tool license  bundled with 4 hour premier support  for $524 + one free license transfer*

Rebuild relationships

Free, but not usually needed unless converting to RGM

 

See explanation below

Both

BEST VALUE!  Server Move Tool Bundle with 4 hour Premier Support Bundle

 

Both ToolBox and Recovery & Migration Manager licenses with discounted 4 hour premier support for
$575 (reg. 899) + one free license transfer*

Clean Install – remove all old relationships, de-sync and rebuild

$50 license transfer*
per key reissued.
 

See explanation below

*License Transfer: Please note a license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.

NOTE: Pricing for services above is based on service being rendered during normal business hours Monday through Friday 9am to 5pm EST, excluding holidays; with last appointment at 3pm EST. After hours service is available up to 10pm EST with last appointment at 8pm EST.

 

Both tools can be bundled with our premier support to ensure a smooth transition and to assist you in solving your issue quickly and efficiently.  The best value is the Server Move Tool Bundle.  Other Options

 

 

Server Move/ToolBox

For moving where Add2Exchange is installed but not for moving or migrating Exchange®

OPTION 1: ‘Doing It Myself’

You will need to license the Add2Exchange ToolBox for $250 and a $50 license transfer fee per key re-issued. NOTE: A license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.  Buy Now

OPTION 2: I need Support Help and ToolBox

The Add2Exchange ToolBox license bundled with our 4 hour premier remote/phone support package for $524 and this includes one license transfer FREE (value $50 – 150) Buy Now

OPTION 3: Support Only, I have already licensed the ToolBox
4 hours of premier remote/phone support with one of our engineers for $399. Sessions are held by appointment during our normal business hours, excluding holidays.  Any time remaining after this remote session can be used for future remote support services. Includes one license transfer FREE for this project (value $50 – 150)  Buy Now

 

Recovery and Migration Manager (RMM) Tool

For preserving relationships while you migrate your users and/or public folders to another Exchange® server

OPTION 1: ‘Doing It Myself’

You will need to license the Add2Exchange Recovery & Migration Manager for $250 and a $50 license transfer fee per key re-issued. NOTE: A license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.  Buy Now

OPTION 2: I need Support Help and Recovery & Migration Manager

The Add2Exchange Recovery & Migration Manager license bundled with our 4 hour premier remote/phone support package for $524 and this includes one license transfer FREE (value $50 – 150)  Buy Now

OPTION 3: Support Only, I have already licensed the Recovery & Migration Manager
4 hours of premier remote/phone support with one of our engineers for $399. Sessions are held by appointment during our normal business hours, excluding holidays.  Any time remaining after this remote session can be used for future remote support services. Includes one license transfer FREE for this project (value $50 – 150) Buy Now

 

Both -- Moving where Add2Exchange is installed & migrating Exchange or moving Mailboxes

For when you are moving Add2Exchange with phased-stepped mailbox/public folder moves or when you anticipate future mailbox/public folder moves, or for disaster recovery planning

OPTION 1: ‘Doing It Myself’

You will need to license the Add2Exchange Recovery & Migration Manager and ToolBox for $400 (reg. $500) and a $50 license transfer fee per key re-issued. NOTE: A license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server. Buy Now

OPTION 2: I need Support Help and Both Tools

The Add2Exchange Recovery & Migration Manager and ToolBox licenses bundled with our discounted 4 hour premier remote/phone support package for $575 (reg. $899) and this includes one license transfer FREE (value $50 – 150) Buy Now

OPTION 3: Support Only, I have already licensed both tools
4 hours of premier remote/phone support with one of our engineers for $399. Sessions are held by appointment during our normal business hours, excluding holidays.  Any time remaining after this remote session can be used for future remote support services. Includes one license transfer FREE for this project (value $50 – 150) Buy Now

 

License Transfer

Server moves require a new license key for $50 fee per key reissued.  Buy Now

Please note a license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.

Note: License transfer is already included in the Server Move products bundles with a premier support package above.

 

Add2Exchange is licensed as the unique combination for a specific Exchange server name, a specific Exchange Organizational Unit, a specific replication service account and on a specific replication server at the time of purchase. Because the license key issued is based on the combination of the installed server name, Exchange server name, service account and Exchange Organizational Unit (License Address) and replication server derived from your license registration request, any changes to the license address requires a license transfer of $50 per key issued. If you already have an active level 5 premier support plan in place, one license transfer is included free.

A license transfer is needed for:

  • An Exchange or Replication Server crash requiring a rebuild of the server unless you name it the same thing again
  • Any changes to the Add2Exchange replication service account display name
  • Moving the Add2Exchange replication service account to a new Exchange /ou can cause a license transfer, especially an Exchange Migration
  • A new or renamed Exchange Server netbios name or a new cluster or CAS name
  • A new or renamed “replication server” name where Add2Exchange is installed
  • An Exchange Migration from an older version to a newer version or a new exchange “/o/ou” combination after a migration. Recommended add-on tool: Use Recovery and Migration Tool to facilitate
  • An Add2Exchange migration where you move where Add2exchange software is installed to one of your other servers or virtual machines. Recommended add-on tool: Use the Add2Exchange ToolBox to facilitate

 

 

Rebuild Relationships

For when you have only a few relationships and have not yet moved the mailboxes

If you have already moved the mailboxes and the relationships are in alert, then you need the Recovery & Migration Manager add-on tool in order to avoid creating duplication.

  • Delete all the relationships, select to remove the destination copies and let sync and then open the Add2Exchange Console to make sure they have all deleted.  Then ideally, you would use the Add2Exchange ToolBox. Then migrate and rebuild the relationships.

 

Clean Install

For when you are Migrating your users to another Exchange® server or moving public folders to another Exchange® server and do NOT have relationships replicated from a prior install
You will need to install the latest build from the web for your licensed edition – if your software assurance subscription is active, you are eligible for this free update . You will also need to purchase and request a license transfer for $50 per key reissued. If your software assurance period has lapsed, you will need to purchase an upgrade/crossgrade license prior to installing the update.  Please note a license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.

 

Preferred Method and Tips for Migrating/Moves and Tools: 
  • It is almost always best to keep replicated relationships in place, and use the tools since all replicated history and information from relationships you deleted prior will be gone from the new installation.
  • If you are migrating, and doing the entire migration at one time, you can have our Service department take care of the service without having to license the tools.
  • If you are doing a stepped migration with some mailbox and public folders at one time, then you should license the tools.
  • If you are migrating a few mailboxes at a time, you should have us to handle the initial migration and you should license the Migration Tool which you can run after you move mailboxes, the relationships become “alerted”, and you need to migrate the relationships to the new server when you want to without our assistance.

 

I have Premier Support in place. Help me, please.

To have us assist when purchasing the support service:

  • Please schedule a remote session at least two to three business days in advance before the time you would like this migation/move service.  Call in and speak with the assigned engineer to make them aware of your current status and configuration.  We will migrate Add2Exchange to the new server and run the Migration Tool to migrate the relationships.  If you are doing a partial migration, you will need to purchase a license for the Recovery and Migration Manager Tool.

 

Self Help Support Resources:
  • License and use the Add2Exchange Recovery & Migration Manager after the movement of the mailboxes and/or public folders. If you are doing a stepped migration, you will need to use this tool repeatedly.  TIP:  Move the Add2Exchange service account as part of the last migrations to ensure a smooth transition.
  • You will then need to change the new server name as per this article.

 

*License Transfer: Please note a license transfer is only available to licensed end users who have valid software assurance in place. If your software assurance has expired, then a current version upgrade license is required before transferring the software to a new replacement server.

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