If this is your first time using Add2Outlook or you are upgrading, post here.
In this example, it is called "Add2Outlook Database for Profile tc 2010.sdf " because my profile name is tc 2010
Check your old outlook profile name - name the new one the same or you can fix it later (below)
See this tip: for detailed configuration settings
Rename the new database it created to “z…name”
Copy - old db there (don’t move - have it in two locations)
Change name of old DB to new db name
If no Database there you were using Registry version and not DB version: We suggest Submit a Free or Premier Support Request
Please review the system requirements in our product guide.
If you would like one of our techs to remote in to assist, we offer several blocks of Premier Support which covers remote/phone support for a block of time (up to 2 hours, 4 hours, 8 hours, 15 hours); sessions are held by appointment during our normal business hours. More information on Premier Support