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1/28/2013 3:31:55 PM
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Recurring meetings issue

We have recurring meetings scheduled on the "master" calendar - the one being synced out to other users.

The recurrence series syncs successfully. But when a specific occurrence in the series is deleted on the master, that deletion does not happen on the other users calendars - the deleted occurrence remains on the destination calendar

Prior days set to 7

Delete in source = delete in destination

The recurring meeting start date was farther back than the 7 day sync period.

The recurring meetings on the destination do show the recurrence and the original start date is shown for the meeting.

Any ideas? This is a bit frustrating to the users.

thx

v 9.9 on win 2008 R2 enterprise

1/28/2013 4:12:53 PM
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Re: Recurring meetings issue

Recurring items are handled a bit differently:  Please review this post: http://guides.diditbetter.com/a2e-guide/recurring_appointments.htm?zoom_highlightsub=recurring

 

The best practice is not to set recurring items up with no end date.  That way if you ever end the pattern, it does not lose the exceptions.

It is also possible you have the non default setting in the link. Set a recurring appointment to span a year and then make another one next year, that way

you do not have to set the window for years and years in the past.

 

Hope this helps

 

 

1/28/2013 4:53:57 PM
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Re: Recurring meetings issue

hmmm, I reviewed the post. When I consult the global options I only see a replication window setting for date, not duration. Its currently set for 1/1/2005 (there may be a reason for this date, but not sure at the moment)

There is no option for number of days as shown in the guide. My online help shows the same thing. I thought we were fairly up to date - did that change in a recent version?

We have the default setting - Copy recurring items every synch cycle regardless of reminders.

Recurring reminder in question started on 12/10/12 through 2/1/2013 every m w f

 

But still don't see answer to this question: If a single event in a recurring cycle is deleted on the master, should that specific single occurrence also be deleted on the slave calendars?

Is it supported or not?

 

thx

1/28/2013 4:59:03 PM
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Re: Recurring meetings issue

yes it is

was that recurring appointment made in 2003 or 2007 outlook?

These are sometimes not made correctly and are misrepresented in Exchange

what is your prior date set to in the relationship

if this is the case, the appointment in question may be considered a normal appointment

in error

so you may have to set the prior days to 60 in each calendar rel and it will replicate the instance deletion

 

1/28/2013 5:07:08 PM
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Re: Recurring meetings issue

We are using outlook 2010 against exchange server 2010

 

Synch range for relationship is 365 forward, 7 days prior. I wondered if the original being outside this window had an affect?

 

Also, Is there a reason I don't see number of days on the global option, as shown in the guide? Or has that changed?

1/28/2013 5:16:48 PM
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Re: Recurring meetings issue

still, may have to set the prior days back

for some reason, it is not being seen as a recurring appointment

set one back and see after a sync success

...the number of days screen is for Enterprise Edition

 

 

1/29/2013 12:33:14 PM
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Re: Recurring meetings issue

OK - got it about Enterprise.

 I set the prior days to 60 to include the start date of the source recurring meeting and it seems to have cleared the destination of the individual deleted occurrences

Thanks for the help

1/29/2013 12:48:01 PM
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Re: Recurring meetings issue

Pleasure,  btw, this may be more direct way to get support going forward: http://support.diditbetter.com/support-request.aspx

Cheers!

 

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